Privacy policy
Updated November 6, 2026.
What we collect
Identifiers and contact details: your name, email address and phone number, when you send a question or request a tour.
Your message: what you write when you contact us or request a tour.
Technical data: your IP address, browser and the pages you request, recorded by our host to run and secure the site.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does. A service marked "our server" is called by our server, not your browser.
| Service | Host | Purpose | When |
|---|---|---|---|
| AppFolio | rainieratx.appfolio.com | Resident portal, rental applications and listing details | When you open the portal, apply, or open a listing |
| Matterport | my.matterport.com | Plays the 3D tours of the homes | When you open a 3D tour |
| EliseAI | eliseai.com | Shows open tour times and receives tour requests and messages sent from this site (our server) | When you open the tour form, and when you book a tour or send a message |
| OpenFreeMap | tiles.openfreemap.org | Draws the map on the Neighborhood page | When you open the Neighborhood page |
| Cloudflare | cloudflare.com | Hosts this website | Whenever you load a page |
Your choices
To ask what information we hold about you, correct it or have it deleted, email info@rainieratx.com, call (737) 238-1098, or write to Abbey Road, 2601 Penny Lane, Austin, TX 78757.
Changes
If this policy changes, the date at the top of this page changes with it.